Major Investigation Ongoing

UA32 - Cargo Fire Alert Emergency Landing

Friday, September 12, 2025 at 7:30 PM (GMT+9)
737-800
United Airlines
Kansai International Airport

United Airlines Flight UA32, a Boeing 737-800 operating a tag flight continuation from Tokyo Narita International Airport (NRT) to Mactan-Cebu International Airport (CEB) in the Philippines, experienced a cargo hold fire indication on September 12, 2025. The aircraft departed Tokyo Narita at 5:40 PM JST with 135 passengers and 7 crew members aboard. Approximately 40 minutes into the four-hour flight, while cruising at 34,000 feet over the Pacific Ocean, the flight crew received a cockpit alert warning of a potential fire in the cargo hold. The pilots immediately declared an emergency and initiated a diversion north back towards Japan. The aircraft performed a safe landing at Kansai International Airport (KIX) in Osaka at 7:30 PM JST. As a precautionary measure, the crew ordered an emergency evacuation using the aircraft's emergency slides. Airport emergency services responded immediately to the scene. Two passengers sustained minor injuries during the evacuation process and were hospitalized for treatment. Upon initial inspection by United Airlines maintenance personnel, there was no indication that an actual fire had occurred. The aircraft was grounded for comprehensive inspection, and passengers were accommodated on alternative flights.

Aircraft & Operator Information

Aircraft
Model737-800
ManufacturerBoeing
Operator
NameUnited Airlines
IATAUA
Technical
Additional
CountryUnited States
Fleet Size900 aircraft

Incident Location

Departure
Destination
Emergency Landing
Incident Site
Route
Emergency Route
Displayed routes are geodesic arcs that show the shortest route between destinations. The arc does not reflect a flight's actual flight path.
Departure
AirportNRT
NameTokyo Narita International Airport
Destination
AirportCEB
NameMactan–Cebu International Airport
Incident Site
Kansai International Airport
Emergency Landing
AirportKIX
NameKansai International Airport

Weather Conditions (METAR)

Raw METAR METAR RJBB 121030Z 24008KT 9999 FEW025 SCT040 26/22 Q1012 NOSIG=
Airport
Time10:30 AM (GMT+0)
Temperature26.0°C
Dewpoint22.0°C
Wind240° at 8 knots
Visibility >10 km
Cloud Layer 1Few (FEW) 2,500ft AGL
Cloud Layer 2Scattered (SCT) 4,000ft AGL
Pressure1012 hPa
10:30 AM (GMT+0)
Atmospheric
Temperature26.0°C
Dewpoint22.0°C
Pressure1012 hPa
Wind & Visibility
Wind240° at 8 knots
Visibility >10 km
Clouds
Layers Few (FEW) 2,500ft AGL
  Scattered (SCT) 4,000ft AGL
Highlighted METAR entries relate to weather conditions within 30 minutes of the incident time.

Casualty Information

0Total Fatalities
2Total Injuries
142People Involved
Fatal
Injured
Uninjured
Unknown
Crew
0
0
7
0
Passengers
0
2
133
0
Total Onboard
0
2
140
0
Overall
0
2
140
0
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